Converter Box Stuck On Standby

Although our main skyq box is working fine the mini box is stuck on standby constant red light and the tv says no signal. None of the buttons do anything so it appears to be solidly stuck in standby mode. If the unit is stuck in standby mode 4 dashes on the display then you can try the following to resolve.

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It is also best to disconnect any other.

Converter box stuck on standby. The screen goes blank and the led on the front of the box goes yellow. The main display on the 2850 stays dark and the motor stays motionless. Power off at the rear 2.

You should also press the standby button on the box and in case it remains red then the issue is clearly with the box itself. Head over to sky. I joined sky in 2011 and haven t looked back since.

If the unit can then be switched on carry out a default setting 5. Can anyone offer any thoughts as to what might be the problem. That s because the converter doesn t do much in standby mode.

On the other hand if the standby light of the box turned green then the issue is with the remote control. First switch it off at the mains. On reconnecting the 2850 the standby light came on as expected but pressing the power on button front panel or remote did nothing.

You need to restart the sky hd box. Have checked the remote is. Many thanks in advance.

We now cannot turn the box on it stays in standby. Have a question about your sky hd box. Have tried all the troubleshooting tips holding the reset button holding the standby button both whilst switching off and back at the mains.